Frequently-asked questions

Jobseekers

How do I create an account?

To create an account on Jora you need to click go to the “Sign Up” page enter your email address and a password in the Create an account form.

I don’t remember my password. How can I reset?

As long as you already have an account with Jora you can easily reset your password by navigating to “Forgot your password?" and filling out the email textbox. After submitting the email address you will receive an email with further instructions on how to recover your password.

How can I edit my profile?

You can edit your profile by first going to “Your Account” page, you will be required to login before you can access any of your account details. From your account page you can easily navigate to the “edit profile” clicking this link will allow you to edit your email address and password associated with your account.

I did not receive confirmation instructions, how can I resend it?

You can manually request to resend a confirmation email by going to the “Email Confirmation” page and submit the form with your email address

How do I search for jobs in Jora?

From the Jora home page To find jobs, enter your search query and your location desired in the search bar and click on the “Search Jobs” button. After you click the “Search Jobs” button you will see a list of the search results your query and location has been matched with.

How can I save a job?

You can save the jobs they find interesting simply by clicking “Save Job” link that appears at the end of each of the job advertisements job details. This feature can also be used to keep track of the job advertisements that you have already applied to.

How can I view my list of previous searches?

To view your previous searches you may need to Sign In to the system to get an precise list of what previous searches you have performed. After signing you can visit “My Searches” which is inside the “My Account” section of Jora.

How do I create an email alert?

To create a job alert, enter a specific query into the search box and then click “Search Jobs”. In the search results page click on the link that says “create email alert for this search”, this link will only be available to you if you have logged into the Jora website with a valid account.

If you are not currently logged in you will have a textbox available to enter your email address, entering your email address in this textbox will send you job alerts but it is different to having a Jora account. You can remove email alerts at any time by going into your alert in your inbox and clicking the link “Cancel” which is situated at the bottom of the email alert.

How do I cancel an email alert?

At any time you can edit, pause or cancel your email alerts by navigating to “My Alerts” section of your account page. The “My Alerts” section will provide you with a list of email alerts that have been associated with your account.

If you have subscribed to email alerts and you have not yet registered an account with us, you can cancel your email alerts by scrolling to the bottom of your email alert and clicking the link “Cancel this email alert”. You must do this for every email alert you have signed up for if you want to stop receving email alerts from us completely.

The job add has offensive content, no longer exists or it’s a spam. How to proceed?

If you have found any abusive or fraudulent job advertisements, please send us a message via the “Contact Form” with the link (URL) and we will remove that particular job advertisement immediately.

If you have found a job advertisement that is no longer being published on our website it may be due to the fact that we have manually removed it from our system or it has been removed by the original publisher of the content. In any case we are not able to provide you with the job advertisement details and you may have to contact the publisher directly.

How can I get more details about a particular vacancy?

To get the most accurate and up to date details about a specific vacancy you need to contact the company or the author of the job advertisement. The majority of the job advertisements will redirect you to the appropriate website. Jora is limited to only displaying the job advertisements and we do not take ownership of the job advertisements.

How do I upload a resume on Jora?

Most of the time, Jora redirect to the original sites to apply as they have their own application process. But in some cases, when you see Quick apply button, you can apply directly on Jora. In this case it is useful to have a saved resume on Jora.

You can upload a resume from desktop, mobile browser and Jora app (Android and iOS). The accepted file formats are: PDF, Doc, Docx, Html, Htm, Txt.

  1. To upload a resume from desktop computer:
  • Log in on Jora Account
  • Click on My jobs(top right)
  • Click on “9 little squares” (top right)
  • Click on Upload Resume
  1. To upload a resume from mobile browser, click on Upload resume on top of the Homepage and any search results page.
  2. To upload a resume from Jora mobile App:
  • Click on Profile tab (bottom right)
  • Click on Upload Resume

Please note that:

  • To upload a file you need a Jora account.
  • You can only have ONE resume file saved.
  • On Quick apply feature you can upload a resume file, however it won’t be saved to your profile. This feature is perfect for a one-off application as you are able to send a different resume file via “Quick Apply”, even if you have a saved resume on your account.
  • If you are an Android app user, you can select your resume file from Google Drive.

How do I install Jora mobile App?

To download Jora mobile app, depending on the smartphone you have, you can go to the App Store or Google Play Store and search for Jora, or follow the links below from your smartphone:

Employers

Why is my job on Jora?

Jora is a free job search engine which sources job ads from many different locations including: partner job boards; integrations with Applicant Tracking Systems (ATS); and publicly accessible careers listings on companies’ websites. Listing your job on Jora is free of charge and can provide you with access to millions of incremental candidates. Jora typically redirects candidates to the original source of a job in order to apply. You can measure the value Jora is delivering through your ATS or web analytics platform. If you notice something about your ad on Jora which you would like to have changed, please get in touch with us, we are always happy to help. Finally, your job ad can also be listed on Jora when a representative of your company has given permission to one of our staff to post your job ad on Jora.

I have posted a job ad but I can’t find it on Jora - where is my job ad?

There are four main reasons why you may not find your free job ad on Jora:

Your job ad is still being checked for quality. This process can take from five hours to 24 hours. You can check the current status of your ad in the Employer centre by logging in as an employer here https://employer.jora.com/my/login. For the same reason, the changes you make to ads may take up to four hours to go live.

Your ad has passed the 28-day time limit. All self-posted ads are active for 28 days and then they expire automatically. If you were unsuccessful in finding a candidate, you can easily repost the ad on your Employer account.

Your ad has not passed our quality checking and will not be published. Typically, this is because the ad is for a business opportunity rather than for genuine paid employment or because the ad is from an agency collecting the details of prospective workers rather than advertising actual real jobs. Any ad that requires any payment from jobseekers is likely to be refused. Any sales or marketing job that does not state what product or service is being marketed or sold will also be refused.

The location associated with the job ad is different from your intended location. If you have multiple locations you need to register a business for each location and then associate the job ad with the correct business location. You can have many businesses registered with us, but one business cannot have many locations.

If you still have any concerns about why your ad did not get published, please contact us here.

How do I create an Employer account on Jora?

To post a job advertisement on Jora you need a Jora Account. You can create a free employer account here. A valid business email address is preferred over a personal email address.

I don’t remember my password for my Employer account. How do I reset it?

If you already have an employer account with Jora you can easily reset your password. To reset your password please visit the password reset page and follow the prompts. After submitting your email address, you will receive an email with further instructions on how to reset your password.

What are the benefits of having a Jora account?

  • It’s free!
  • Your account will belong to you, and only you. That means that no one else will be able to post jobs using your details, except for you.
  • Job posting will be simpler, as you’ll no longer need to enter in your personal details every time you post a job.
  • You can post up to 10 free job ads per month
  • Access to the full set of product features

How safe is my Jora account?

  • Your ads are securely stored in the Jora platform and only you can edit or delete your ad using your login details.
  • At Jora we will never share your personal details with anyone. Your personal details will not appear on your job ad.

How do I post a job advertisement?

Jora allows employers to publish individual job advertisements directly to our website to benefit from the free exposure to millions of jobseeker searches and millions of email alerts. To post a job directly to our website you must navigate to “Post Job (free)" link, which is generally located in the top right hand side of the website, and complete the form. You first fill in the job details and then create an advertiser account using the e-mail address that will receive the applications. You also need to provide your name and mobile phone number.

It may take some time for your job advertisement to be published because it has to go through some screening before it can be published, we screen the jobs so that we can minimise the amount of spam and fraudulent job advertisements that are posted to our free system.

There are some criteria that advertised jobs must meet in order to be published on Jora:

  • A clear location for the work;
  • A clear job title and description which describes the true nature of the work;
  • Clear working hours (one only of: full-time, part-time, casual, temporary);
  • A clear closing date for the job;
  • It is clear who the employer is;
  • The advertisement is a true position paid working for an employer and not a franchise opportunity, training or certification scheme, business opportunity, marketing scheme or self-employment of contractors. We do not accept ‘work from home’ / ‘self employment’ model sites advertising the opportunity to join their database rather than actual jobs.
  • The jobs included in your feed should be unique, posted directly on your platform, not copied from another source and not redirecting to a third party website.

If you already have an existing website or XML feed with a list of jobs, we may be able to crawl your jobs automatically. To enable this please send through a link to your website or XML feed using the “Contact Us” form and we will get back to you with further details.

Please note: Before a job ad can be published it must go through a screening process and therefore may take some time before it goes live on the website. We screen jobs to prevent spam or fraudulent ads being posted.

How do I edit or remove a job advertisement?

Simply log in to your employer account. Once you’re there, you’ll see the list of all the jobs you posted. You can manage any of your posted jobs by choosing edit or remove (close ad). You can also view and manage applicants easily.

How much does it cost to post a job advertisement

Posting jobs on Jora is free; whether by posting a job directly on our website or by Jora crawling jobs from your website. If you would like to increase the number of job ad views and applications, you can pay to sponsor your ad.

How can I sponsor my job advertisement?

If you would like to sponsor a job advertisement already on our website, please contact us with your request and include your company contact details. Our Sales Team will get in contact with you.